We help companies make
better design decisions
User Research | UX Design | Product Design
Validate an idea 🎯
Build a business case for a new concept
Discover needs and frustrations 🧶
Uncover where perceptions of customers and reality differ
Create UX strategy 🧩
Understand what true north looks like and how to get there
Design User Interfaces 📱
Get buy in with beautiful UX prototypes
We replace opinions with data
Do any of these scenarios sound familiar?
- The product is growing but it’s unclear how a new feature fits in
- The CEO has a new idea but needs to prove it works before investing in it
- Nobody can agree what ‘true north’ looks like
- Design tends to be based on assumptions, not data
Well, it doesn’t have to be this way. That’s why we created Untangle.
We work with start-ups, enterprise, government and health-tech sectors.
Our Services
Validate an idea
Got a new idea but need to prove it works? Our clients have secured millions of dollars in investments by prototyping and de-risking their ideas before pitching to partners and investors.
Iterate a design
Does your product have growing pains? Perhaps you need buy-in on a new feature? Or are usability issues keeping you up? No sweat. We’ll get the data you need to move forwards.
Discover needs and frustrations
We discover your customer's unmet needs. We’ll help you find those golden nuggets that can transform a business.
Create a design strategy
We capture what true north looks like as tools such as journey maps, service blueprints and behavioural personas so your product team can be aligned on the same goal.
Testimonials
What folks are saying about us
In the Toolbox
We match methods to your business questions to produce actionable insights.
About Untangle
Our mission is to help companies make better design decisions with user research and human centred design processes.
Founded in 2017, Untangle has built strategic relationships with start-ups and enterprise companies across Canada, the US and Europe. If you want to learn more about us, drop me a message below and I’d be happy to talk.
1,425+
Hours of user interviews conducted
$0
Funding raised
109,000,000
Pixels drawn
7
Vetted designers & researchers
Contact Us
What would you like to talk about? Get in contact to discuss a project, about potential job opportunities or just to say hello: info@untangle.agency
#210-350 E 2nd Avenue,
Vancouver, British Columbia
Canada
V5T 4R8